Q: Do you install metal plates inside the foam core to mate with my current cover lifter?
Q: I have a Baja spa and it has a cut out in the front for the control panel, is that something you can account for when making the top?
Q: My spa cover has speakers / TV / custom cover lifter, are you able to help?
Absolutely! Because we make every spa cover to order, we literally can implement any custom design including speaker hoods, TV hoods, custom cuts, and lifter plates. Our design and engineering team will provide a custom CAD drawing to ensure we have everything perfect prior to entering production. Call our team for a custom quote at 800-979-2984 or email us at firstname.lastname@example.org.
Q: I have a custom size / inground spa, are you able to make a cover for me?
Yes! We’ve made thousands of custom covers ranging from large in ground hotel resort spas to 20’ swim spas. Our design and engineering team will produce a custom CAD drawing for you prior to production to ensure we make the perfect spa cover for you.
We even made a special skid proof bottom and custom spillway block. Covers that are 96"-104" in any direction are considered oversize and will include an additional $100-$200 fee. For covers over 105" in any direction, please contact us as we require a CAD drawing. Call our team for a custom quote 800-979-2984 or email us at email@example.com.
We guarantee the highest quality cover for the best price.
Q: My spa cover model is not on your list, what should I do?
Don’t see our make or model on our list? No Problem! We are the top distributor in North America and manufacture every spa cover to order. Making you the perfect cover is our guarantee! We even ship our hot tubs covers for FREE all across the United States from Tennesse to Colorado and everywhere in between.
Use our hot tub cover measuring guide. Our customer service team is here to assist you in measuring the dimensions of your spa and answer any questions you might have. Call us at 800-979-2984 M-F 7am-5pm PST.
Q: How important is my hot tub cover for energy savings?
Q: Can hot tub covers melt?
Our Spa Cover foam cores are made from expanded polystyrene, or EPS. EPS is a tough and rigid closed-cell foam. This is important as the closed-cell foam retards water absorption and helps the spa cover live its longest possible life.
Foam density not only plays a large roll in the overall insulating ability, but also in the longevity of the spa cover foam core. Increasing the foam density is the primary component that determines the cover strength and how much water / melting snow it can hold before it cracks or breaks.
When something is placed on top of a spa cover and the sun then heats the item, the spa cover will inevitably collect the heat intensity and prevent the heat from dissipating, thus causing melting.
Industry professionals warn against the following items that have a history of melting spa covers:
- Pool toys such as inflatable rafts or tubes
- Wet towels laid on top of the hot tub lid to dry
- Nearby windows that reflect and focus the sun’s rays directly onto the spa cover like a magnifying glass
- Clothing laid on the cover while tubing
We highly recommend taking great care and precaution in avoiding any times left on top of the spa cover. Because items left on the spa cover are out of our control, our manufacture warranty does not cover melted foam cores.
Q: Why do hot tub covers go bad?
Q: What color vinyls are available?
Q: How can you guarantee the highest quality for the best price?
Q: What is the quality of the vinyl used and does it have any type of UV protection?
Q: What kind of foam insulation do you use?
Q: I don't want to measure my spa and I just want to follow the template you have on your website. If it doesn't fit, can I return it?
Over the years manufacturers have modified certain models where their published dimensions might vary slightly from year to year. For this reason, we advise our customers to double check measurements before proceeding with their custom made to order spa cover. Because each spa cover is custom made to your specifications, covers are non-returnable and non-refundable for errors in dimension input. If the dimensions are submitted accurately and there is an issue, please let us know right away at firstname.lastname@example.org.
Q: Your order form is not letting me update the dimensions.
Q: What is the R Value?
Q: How long will it take to receive my hot tub cover?
MySpaCover.com makes every spa cover to order. Production time is an estimated 5-7 weeks due to busy season. Depending on where you live shipping will take 7 business days.
Q: Is shipping really free?
It is easy for a website to claim they have the best quality but at MySpaCover we guarantee it. We utilize only the highest quality materials and the most sophisticated processes to offer the best covers available online. Here is how our covers compare to the competition:
Our heavy-duty handles come standard and are double stitched using marine grade vinyl to ensure the highest durability and most attractive aesthetics.
Our standard straps are double stitched and are also produced with marine-grade vinyl.
We double stitch every seam and hinge to ensure your spa cover can be used for years to come.
Their cheap handles are more prone to wear and tear and are known to rip off within the first two years plus the appearance speaks for itself.
Our competition uses low-quality straps that are prone to breakage and often times do not match the color of the spa cover.
Their use of single stitching and exposed shells can ultimately cause cracking and heat loss, costing you more on your electric bill.
The underside of a spa cover is often overlooked. However, this is the material that is in constant contact with high temperatures and the chemicals in your spa. The life of your spa cover depends on a high-quality spa underside. We don’t cut corners like the other guys so you can trust that our 6 mil plastic wrap is vapor sealed to the core and will keep the heat out.
MySpaCover utilizes an 11oz PVC coated poly that, after years of rigorous testing, has proven to be the best possible material to withstand constant high temperates and chemical exposure.
Beware of mesh bottoms used by competitors as this type of material is meant to cut costs and is prone to failure.