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(800) 979-2984 Monday - Friday 7am-5pm PST

Free Shipping to U.S

250K Covers
Delivered Worldwide

100% Satisfaction
Guaranteed

#1 In North America

FAQs

customizations

Q: Do you install metal plates inside the foam core to mate with my current cover lifter?

Yes, we can install lift plates at $45 for a set of 4 plates that measures 10"x 2".

Q: I have a Baja spa and it has a cut out in the front for the control panel, is that something you can account for when making the top?

Yes, we just need the length, width and the height of the cut-out.

Q: My spa cover has speakers / TV / custom cover lifter, are you able to help?

Absolutely! Because we make every spa cover to order, we literally can implement any custom design including speaker hoods, TV hoods, custom cuts, and lifter plates. Our design and engineering team will provide a custom CAD drawing to ensure we have everything perfect prior to entering production. Call our team for a custom quote at 800-979-2984 or email us at support@myspacover.com.

Q: I have a custom size / inground spa, are you able to make a cover for me?

Yes! We’ve made thousands of custom covers ranging from large in ground hotel resort spas to 20’ swim spas. Our design and engineering team will produce a custom CAD drawing for you prior to production to ensure we make the perfect spa cover for you.

We even made a special skid proof bottom and custom spillway block.Covers over 96" in any direction are considered oversize and will include an additional $100 fee. For covers over 104" in any direction, please contact us as we require a CAD drawing. Call our team for a custom quote 800-979-2984 or email us at support@myspacover.com.

We guarantee the highest quality cover for the best price.

Q: My spa cover model is not on your list, what should I do?

Don’t see our make or model on our list? No Problem! We are the top distributor in North America and manufacture every spa cover to order. Making you the perfect cover is our guarantee! We even ship our hot tubs covers for FREE all across the United States from Tennesse to Colorado and everywhere in between. 

Use our hot tub cover measuring guide. Our customer service team is here to assist you in measuring the dimensions of your spa and answer any questions you might have. Call us at 800-979-2984 M-F 7am-5pm PST.

maintenance

Q: How important is my hot tub cover for energy savings?

Many people make the mistake of replacing their spa cover years after it should be done- when it is literally falling apart. Once a spa cover begins absorbing water in the core (and is heavier than it should be!) you will lose heat retention, thus spending more money to heat your spa. Our top rated insulation has proven to save up to $80 / year in electricity costs vs. old covers.

Q: Can hot tub covers melt?

Our Spa Cover foam cores are made from expanded polystyrene, or EPS. EPS is a tough and rigid closed-cell foam. This is important as the closed-cell foam retards water absorption and helps the spa cover live its longest possible life.
Foam density not only plays a large roll in the overall insulating ability, but also in the longevity of the spa cover foam core. Increasing the foam density is the primary component that determines the cover strength and how much water / melting snow it can hold before it cracks or breaks.

When something is placed on top of a spa cover and the sun then heats the item, the spa cover will inevitably collect the heat intensity and prevent the heat from dissipating, thus causing melting.

Industry professionals warn against the following items that have a history of melting spa covers:

  • Pool toys such as inflatable rafts or tubes
  • Wet towels laid on top of the hot tub lid to dry
  • Nearby windows that reflect and focus the sun’s rays directly onto the spa cover like a magnifying glass
  • Clothing laid on the cover while tubing

We highly recommend taking great care and precaution in avoiding any times left on top of the spa cover. Because items left on the spa cover are out of our control, our manufacture warranty does not cover melted foam cores.

Q: Why do hot tub covers go bad?

The primary reason a hot tub cover goes bad is water absorption into the insulation core. This happens for two reasons: Low Quality Materials and Poor Chemical Care. Many spa covers sold on the internet utilize a “mesh bottom” which is a cheap material that allows for water absorption over time. MySpaCover utilizes a 11oz PVC Coated Poly for maximum insulation protection. We also utilize a 6mil plastic wrap vapor sealed to the insulation core. Our competition uses a 2 mil wrap and often is sealed just using tape, allowing water to enter the insulation.

materials

Q: What color vinyls are available?

Q: How can you guarantee the highest quality for the best price?

We’ve invested significantly into our technology and workforce. We also maintain the largest buying power of raw materials in the marketplace. These two factors combined enable us to offer our customers the highest quality spa cover at the best price available.

Q: What is the quality of the vinyl used and does it have any type of UV protection?

We use 30 oz Marine Grade Vinyl and it has 1500 hrs UV protection.

Q: What kind of foam insulation do you use?

We use the highest quality Expanded Polystyrene (EPS) / Closed Cell Foam.

ordering

Q: I don't want to measure my spa and I just want to follow the template you have on your website. If it doesn't fit, can I return it?

Over the years manufacturers have modified certain models where their published dimensions might vary slightly from year to year. For this reason, we advise our customers to double check measurements before proceeding with their custom made to order spa cover. Because each spa cover is custom made to your specifications, covers are non-returnable and non-refundable for errors in dimension input. If the dimensions are submitted accurately and there is an issue, please let us know right away at support@myspacover.com.

Q: Your order form is not letting me update the dimensions.

When selecting a specific make/model template, the dimensions are pre-populated. We have the additional comments and instructions section for any additional notes / specifications. You can also reach out to us with your order number at support@myspacover.com with further details of your order. We want to make you the perfect spa cover and encourage sending as much information available.

Q: What is the R Value?

The R Value of a cover measures its ability to retain heat. MySpaCover.com utilizes the highest R value rated insulation in the market place. Because R28, R30, etc. means very little to the spa owner, we’ve translated the R value of our covers into ‘estimated annual energy savings’ Select your model or shape here (link to collection page) to view our different insulation types and estimated savings. Estimates on national electricity cost averages and can range depending on your local climate.

shipping

Q: How long will it take to receive my hot tub cover?

MySpaCover.com makes every spa cover to order. Production time is an estimated 2-3 weeks with an expedited 10 day option available. Depending on where you live shipping will take 2-6 business days.

Q: Is shipping really free?

At MySpaCover, not only do we have the best prices around but we also offer free shipping on every single order in the United States. When it comes to oversized items like hot tub covers this can save you a nice chunk of change. While other sites advertise free shipping they may also tack on extra costs depending on where you live. You can trust us to get your replacement to you at a fair price and in a timely manner.